RETURNS & EXCHANGES
Any item purchased at Bolot online Store which is not of complete customer’s satisfaction can be returned within 15 calendar days from the day listed on the purchase receipt.
The shipping cost must be covered by the customer.
- Go to the return form on the bottom of this page
- Fill out the return form below, including the items you want to return and reason
- Submit the return form and pack up the item in the original package including the receipt
- Send the package perfectly sealed through your chosen carrier
- Upon receipt of the package you will receive a refund in the same form of payment
Please note that: If the returned order does not comply with the stipulated terms, you will not be entitled to receive a refund and we will return the Bolot order products with unpaid postage.
For further information on the exchange and return policy please see General Terms and Conditions on our website.
If you want to replace an item for a different size you need to place a new order on our website and return the purchased item (see Returning items).
If the return is due to a defect of the purchased item please contact our support team via email: [email protected]