SHIPPING

Please read carefully the delivery information:

Bolot e.U has the right to refuse shipping to the customer in case of non-fulfilment of any obligations (non-payment). Any disregard of the contract will lead to interruption of the contractual relationship.
Orders are processed and delivered from Monday to Friday, except legal holidays in Austria. Orders placed after 4 PM CET will be processed the next day. Orders placed Friday after 4 PM CET time, won’t be processed until Monday, next week. The delivery date is calculated from when you receive the Order Confirmation via e-mail, as follows:

CountryPreparation timeDelivery time
Austriaup to 5 business daysfrom 1 to 3 business days
Belgiumup to 5 business daysfrom 2 to 4 business days
Bulgariaup to 5 business daysfrom 2 to 4 business days
Croatiaup to 5 business daysfrom 2 to 4 business days
Cyprusup to 5 business daysfrom 2 to 4 business days
Czech Republicup to 5 business daysfrom 2 to 4 business days
Denmarkup to 5 business daysfrom 3 to 4 business days
Estoniaup to 5 business daysfrom 3 to 5 business days
Finlandup to 5 business daysfrom 3 to 5 business days
Franceup to 5 business daysfrom 2 to 4 business days
Germanyup to 5 business daysfrom 2 to 4 business days
Greeceup to 5 business daysfrom 2 to 4 business days
Hungaryup to 5 business daysfrom 2 to 4 business days
Irelandup to 5 business daysfrom 3 to 5 business days
Italyup to 5 business daysfrom 2 to 5 business days
Lichtenstein*N/AN/A
Latvia*N/AN/A
Lithuaniaup to 5 business daysfrom 4 to 5 business days
Luxembourg*N/AN/A
Maltaup to 5 business daysfrom 2 to 4 business days
Netherlandsup to 5 business daysfrom 2 to 4 business days
Polandup to 5 business daysfrom 2 to 4 business days
Portugalup to 5 business daysfrom 4 to 5 business days
Romaniaup to 5 business daysfrom 3 to 4 business days
Slovakiaup to 5 business daysfrom 2 to 3 business days
Sloveniaup to 5 business daysfrom 2 to 4 business days
Spainup to 5 business daysfrom 2 to 4 business days
Swedenup to 5 business daysfrom 4 to 5 business days
United Kingdomup to 5 business daysfrom 3 to 5 business days
USAup to 5 business daysfrom 3 to 6 business days
Canadaup to 5 business daysfrom 3 to 6 business days
Switzerlandup to 5 business daysfrom 3 to 6 business days

*If you did not find your country on the list just send us an email to: [email protected] and we will arrange shipping to desired location.

Bolot e.U can´t be responsible for the delivery delays. For security reasons you have to sign the delivery form.

Please check all information of the order at delivery: the number of parcels, the integrity of the package, the correspondence between the delivery code with the one from the order form. If your product arrives deteriorated, we recommend returning it in his initial state without wearing it and without removing the labels. The loss or deterioration of the ordered products is solely your responsibility once you sign the shipment forms.

USA, CANADA, SWITZERLAND

International Tax & Duty

For deliveries outside EU we operate on a DDU (Delivery Duty Unpaid) basis. This means that, any outstanding import duties and taxes or any other fees will be borne by the customer on delivery of the order.

The custom duties and import taxes are set by the custom authorities of the customer’s country. Thus, the customer might be requested to provide additional information by the custom authorities. Please check the applicable rules on your local custom authority’s website.

In case the ordered items are returned due to the failure of the customer to pay the import tax a 25% service fee will be charged on processing the order.

We take no responsibility for delays incurred at the customs of the customer’s country. Bolot e.U isn’t responsible for any activities such as missing packages, lost tracking with a shipping carrier or abandoned by customs.