SHIPPING

Please read carefully the delivery information:

Bolot e.U has the right to refuse shipping to the customer in case of non-fulfilment of any obligations (non-payment). Any disregard of the contract will lead to interruption of the contractual relationship.
Orders are processed and delivered from Monday to Friday, except legal holidays in Austria. Orders placed after 4 PM CET will be processed the next day. Orders placed Friday after 4 PM CET time, won’t be processed until Monday, next week. The delivery date is calculated from when you receive the Order Confirmation via e-mail, as follows:

Country Preparation time Delivery time
Austria up to 5 business days from 1 to 3 business days
Belgium up to 5 business days from 2 to 4 business days
Bulgaria up to 5 business days from 2 to 4 business days
Croatia up to 5 business days from 2 to 4 business days
Cyprus up to 5 business days from 2 to 4 business days
Czech Republic up to 5 business days from 2 to 4 business days
Denmark up to 5 business days from 3 to 4 business days
Estonia up to 5 business days from 3 to 5 business days
Finland up to 5 business days from 3 to 5 business days
France up to 5 business days from 2 to 4 business days
Germany up to 5 business days from 2 to 4 business days
Greece up to 5 business days from 2 to 4 business days
Hungary up to 5 business days from 2 to 4 business days
Ireland up to 5 business days from 3 to 5 business days
Italy up to 5 business days from 2 to 5 business days
Lichtenstein* N/A N/A
Latvia* N/A N/A
Lithuania up to 5 business days from 4 to 5 business days
Luxembourg* N/A N/A
Malta up to 5 business days from 2 to 4 business days
Netherlands up to 5 business days from 2 to 4 business days
Poland up to 5 business days from 2 to 4 business days
Portugal up to 5 business days from 4 to 5 business days
Romania up to 5 business days from 3 to 4 business days
Slovakia up to 5 business days from 2 to 3 business days
Slovenia up to 5 business days from 2 to 4 business days
Spain up to 5 business days from 2 to 4 business days
Sweden up to 5 business days from 4 to 5 business days
United Kingdom up to 5 business days from 3 to 5 business days
USA up to 5 business days from 3 to 6 business days
Canada up to 5 business days from 3 to 6 business days
Switzerland up to 5 business days from 3 to 6 business days

*If you did not find your country on the list just send us an email to: [email protected]bybolot.com and we will arrange shipping to desired location.

Bolot e.U can´t be responsible for the delivery delays. For security reasons you have to sign the delivery form.

Please check all information of the order at delivery: the number of parcels, the integrity of the package, the correspondence between the delivery code with the one from the order form. If your product arrives deteriorated, we recommend returning it in his initial state without wearing it and without removing the labels. The loss or deterioration of the ordered products is solely your responsibility once you sign the shipment forms.

USA, CANADA, SWITZERLAND

International Tax & Duty

For deliveries outside EU we operate on a DDU (Delivery Duty Unpaid) basis. This means that, any outstanding import duties and taxes or any other fees will be borne by the customer on delivery of the order.

The custom duties and import taxes are set by the custom authorities of the customer’s country. Thus, the customer might be requested to provide additional information by the custom authorities. Please check the applicable rules on your local custom authority’s website.

In case the ordered items are returned due to the failure of the customer to pay the import tax a 25% service fee will be charged on processing the order.

We take no responsibility for delays incurred at the customs of the customer’s country. Bolot e.U isn’t responsible for any activities such as missing packages, lost tracking with a shipping carrier or abandoned by customs.