SHIPPING

Please read carefully the delivery information:

Bolot e.U has the right to refuse shipping to the customer in case of non-fulfilment of any obligations (non-payment). Any disregard of the contract will lead to interruption of the contractual relationship.
Orders are processed and delivered from Monday to Friday, except legal holidays in Austria. Orders placed after 4 PM CET will be processed the next day. Orders placed Friday after 4 PM CET time, won’t be processed until Monday, next week. The delivery date is calculated from when you receive the Order Confirmation via e-mail, as follows:

Country	Preparation time	Delivery time
Austria	up to 5 business days	from 1 to 3 business days
Belgium	up to 5 business days	from 2 to 4 business days
Bulgaria	up to 5 business days	from 2 to 4 business days
Croatia	up to 5 business days	from 2 to 4 business days
Cyprus	up to 5 business days	from 2 to 4 business days
Czech Republic	up to 5 business days	from 2 to 4 business days
Denmark	up to 5 business days	from 3 to 4 business days
Estonia	up to 5 business days	from 3 to 5 business days
Finland	up to 5 business days	from 3 to 5 business days
France	up to 5 business days	from 2 to 4 business days
Germany	up to 5 business days	from 2 to 4 business days
Greece	up to 5 business days	from 2 to 4 business days
Hungary	up to 5 business days	from 2 to 4 business days
Ireland	up to 5 business days	from 3 to 5 business days
Italy	up to 5 business days	from 2 to 5 business days
Lichtenstein*	N/A	N/A
Latvia*	N/A	N/A
Lithuania	up to 5 business days	from 4 to 5 business days
Luxembourg*	N/A	N/A
Malta	up to 5 business days	from 2 to 4 business days
Netherlands	up to 5 business days	from 2 to 4 business days
Poland	up to 5 business days	from 2 to 4 business days
Portugal	up to 5 business days	from 4 to 5 business days
Romania	up to 5 business days	from 3 to 4 business days
Slovakia	up to 5 business days	from 2 to 3 business days
Slovenia	up to 5 business days	from 2 to 4 business days
Spain	up to 5 business days	from 2 to 4 business days
Sweden	up to 5 business days	from 4 to 5 business days
United Kingdom	up to 5 business days	from 3 to 5 business days
USA	up to 5 business days	from 3 to 6 business days
Canada	up to 5 business days	from 3 to 6 business days
Switzerland	up to 5 business days	from 3 to 6 business days

*If you did not find your country on the list just send us an email to: [email protected] and we will arrange shipping to desired location.

Bolot e.U can´t be responsible for the delivery delays. For security reasons you have to sign the delivery form.

Please check all information of the order at delivery: the number of parcels, the integrity of the package, the correspondence between the delivery code with the one from the order form. If your product arrives deteriorated, we recommend returning it in his initial state without wearing it and without removing the labels. The loss or deterioration of the ordered products is solely your responsibility once you sign the shipment forms.

USA, CANADA, SWITZERLAND

International Tax & Duty

For deliveries outside EU we operate on a DDU (Delivery Duty Unpaid) basis. This means that, any outstanding import duties and taxes or any other fees will be borne by the customer on delivery of the order.

The custom duties and import taxes are set by the custom authorities of the customer’s country. Thus, the customer might be requested to provide additional information by the custom authorities. Please check the applicable rules on your local custom authority’s website.

In case the ordered items are returned due to the failure of the customer to pay the import tax a 25% service fee will be charged on processing the order.

We take no responsibility for delays incurred at the customs of the customer’s country. Bolot e.U isn’t responsible for any activities such as missing packages, lost tracking with a shipping carrier or abandoned by customs.